RMA Status : Check-Out

Your Shipping Address:

Name : Lowell Ennis
Email : e-team@prodigy.net
Street Address : 1304 Duff Dr Unit 8
City : Ft Collins
State : CO
Zip Code : 80524
Country : USA
Phone : (970) 690-5578
Product To Return : VTX10 ESC
Problem With Product : Would Not Program
Date Purchased : 2015-06-01
Where Purchased : Viper


RMA: 192

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Lowell Ennis
Email : e-team@prodigy.net
Street Address : 1304 Duff Dr Unit 8
City : Ft Collins
State : CO
Zip Code : 80524
Country : USA
Phone : (970) 690-5578
Product To Return : VTX10 ESC
Problem With Product : Would Not Program
Date Purchased : 2015-06-01
Where Purchased : Viper


RMA: 192

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User Note

Checked in: 6/16/2015 3:08PM PST by Barbara Ho

Inspection: 6/23/2015 12:00pm

  • Unit was able to calibrate and program
  • When applied throttle, it cut off and reset
  • Possible control board damaged

Checked out: 8/21/2015 4:36pm PST. Shipped via USPS Priority Mail : 9405511899562087963681 Customer is not willing to do trade-in program. Unit returns back to the customer.