RMA Status : Check-Out

Your Shipping Address:

Name : Nate Ayala
Email : Waltripfan80@yahoo.com
Street Address : 623 Josh ct
City : Oronogo
State : MO
Zip Code : 64855
Country : United States
Phone : (417) 392-1594
Product To Return : MCL1069 DRK 3.5T Motor
Problem With Product : Just quit working and does not run.
Date Purchased : 2021-02-26
Where Purchased : Maclan Website


RMA: 1917

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Nate Ayala
Email : Waltripfan80@yahoo.com
Street Address : 623 Josh ct
City : Oronogo
State : MO
Zip Code : 64855
Country : United States
Phone : (417) 392-1594
Product To Return : MCL1069 DRK 3.5T Motor
Problem With Product : Just quit working and does not run.
Date Purchased : 2021-02-26
Where Purchased : Maclan Website


RMA: 1917

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User Note

Check-In: 4/8/2021

4/8/2021 Information request – Please let us know, what your gearing is, what car/transmission you are using, how many runs in a row you are making. Thank you.

4/20/2021 Customer reply
I am running a spur gear 84t with a 26t pinion, the car is a DR10 with the stock transmission, I make 2 passes with it before letting it cool on occasion 3.
4/20/2021 – Hello Nate, Your gearing is much too high, and combined with 2-3 runs in a row has damaged your motor. It got very hot and actually melted the solder inside. It also burnt 2 of the windings.
I recommend gearing this motor at 18/84 and run one pass at a time.
We can repair the motor with a new stator at a cost of $49.99 plus $8 shipping. Please reply if you would like to move forward with repairs.
4/21/2021  Payment received
4/21/2021 Repaired ESC with new stator and tested. See testing video.
4/23/2021  Check out. Ship via USPS#9400111108400978143779