RMA Status : Check-Out

Your Shipping Address:

Name : Heath Fesler
Email : heater100f@gmail.com
Street Address : 7970 Horn Road
City : Gambier
State : Ohio
Zip Code : 43022
Country : USA
Phone : (740) 398-8766
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I made a pass, came back checked data, charged battery. Went back to the line, when i turned the ESC on, the fan came on but there was nothing else. It will not identify that there is any signal. I redownloaded the firmware, and still the same thing
Date Purchased : 2021-02-22
Where Purchased : The Smoke Stack Hobby Shop, Lancaster Ohio


RMA: 1914

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Heath Fesler
Email : heater100f@gmail.com
Street Address : 7970 Horn Road
City : Gambier
State : Ohio
Zip Code : 43022
Country : USA
Phone : (740) 398-8766
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I made a pass, came back checked data, charged battery. Went back to the line, when i turned the ESC on, the fan came on but there was nothing else. It will not identify that there is any signal. I redownloaded the firmware, and still the same thing
Date Purchased : 2021-02-22
Where Purchased : The Smoke Stack Hobby Shop, Lancaster Ohio


RMA: 1914

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User Note

Check-In: 4/6/2021

4/6/2021 Inspection – MOSFET board damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive Amp draw (improper gearing, excessive burnout, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping for a total of $128. Please reply if you wish to proceed with repairs.

4/8/2021  Invoice  https://www.paypal.com/invoice/p/#FUT5JUTYZXGFDWET

4/8/2021  Payment received

4/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. See testing video.

4/9/2021  Check out. Ship via USPS#9400111108400541954887