RMA Status : Check-Out

Your Shipping Address:

Name : Larry jones
Email : larry.jones1486@gmail.com
Street Address : 6330 busey rd
City : pickerington
State : OH
Zip Code : 43147
Country : United States
Phone : (614) 558-4224
Product To Return : MCL2009 DRK160 ESC
Problem With Product : sometimes the car wont move like the sensor board has failed, i swapped motors and no luck. i almost hooked it up backwards and it let out an ark.
Date Purchased : 2021-02-06
Where Purchased : ebay new from hobbyaction order #260651746065


RMA: 1904

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Larry jones
Email : larry.jones1486@gmail.com
Street Address : 6330 busey rd
City : pickerington
State : OH
Zip Code : 43147
Country : United States
Phone : (614) 558-4224
Product To Return : MCL2009 DRK160 ESC
Problem With Product : sometimes the car wont move like the sensor board has failed, i swapped motors and no luck. i almost hooked it up backwards and it let out an ark.
Date Purchased : 2021-02-06
Where Purchased : ebay new from hobbyaction order #260651746065


RMA: 1904

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User Note

4/7/2021  Check in. Please email us the proof of purchase to verify the warranty. Thank you!

4/14/2021  Receipt provided by email.

4/19/2021 Inspection – ESC is out of warranty- purchased 2-06-2021. MOSFET board is damaged. See picture. Touching the terminals backwards with an arc is the cause of damage. Due to the honesty and the relative age of the ESC, we will offer a discount of 30% off the regular price to repair the ESC, even though it is technically out of warranty.

The cost to repair the ESC will be $84 plus $8 shipping. Please reply to move forward with repairs.

Thank you.

4/20/2021  Invoice  https://www.paypal.com/invoice/p/#X4WFRYE63G7863P3

4/20/2021  Payment received

Repaired ESC with new MOSFET board, Control board and Capacitor. See testing video.

4/22/2021  Check out. Ship via USPS#9400111108400946885083