RMA Status : Check-Out

Your Shipping Address:

Name : scott garrett
Email : racecarsrfast@yahoo.com
Street Address : 9407 dunwoody dr
City : Savannah
State : GA
Zip Code : 31406
Country : United States
Phone : (912) 604-3038
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : esc will run motor intermittently i did swap motor with another new 4.5 same result
Date Purchased : 2020-12-28
Where Purchased : Anthonys victory lane &alianns


RMA: 1895

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : scott garrett
Email : racecarsrfast@yahoo.com
Street Address : 9407 dunwoody dr
City : Savannah
State : GA
Zip Code : 31406
Country : United States
Phone : (912) 604-3038
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : esc will run motor intermittently i did swap motor with another new 4.5 same result
Date Purchased : 2020-12-28
Where Purchased : Anthonys victory lane &alianns


RMA: 1895

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User Note

4/7/2021  Check in. The esc is out of warranty. We will perform a free inspection and get back to you. Thank you!

4/7/2021 Inspection – MOSFET board is damaged. Please see picture. Possible causes are:

  • Improper power input ( reverse polarity)
  • Excessive amp draw (incorrect gearing, excessive burnout, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The MMax8R was intended for 8th scale buggy use, so we would like to offer you a 50% discount on the repairs with the agreement that this ESC is not intended for drag racing. The DRK ESC is a much better ESC for drag racing.

The normal cost to rebuild the ESC would be $120 plus $8 shipping. We will repair your ESC for $60 plus $8 shipping. Please reply if you would like to proceed with repairs.

4/8/2021  Invoice  https://www.paypal.com/invoice/p/#P5TWUJZJ87M9C7ED

4/9/2021  Payment received

4/11/2021 Repaired ESC with new circuit boards. Please see testing video.

4/13/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400530663493