RMA Status : Actions

Your Shipping Address:

Name : John Sheaffer
Email : sheaffer.john8@gmail.com
Street Address : 575 93rd Ave N
City : Naples
State : FL
Zip Code : 34108-2436
Country : United States
Phone : (239) 287-0779
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Reverse Polarity. Bullets were pluged in and wire melted off bullet/esc. Understand the cost to repair mosfet/computer board is $120-130 plus shipping.
Please expedite shipping at my cost.
Thnks.
Date Purchased : 2021-02-14
Where Purchased : Maclan Racing


RMA: 1868

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : John Sheaffer
Email : sheaffer.john8@gmail.com
Street Address : 575 93rd Ave N
City : Naples
State : FL
Zip Code : 34108-2436
Country : United States
Phone : (239) 287-0779
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Reverse Polarity. Bullets were pluged in and wire melted off bullet/esc. Understand the cost to repair mosfet/computer board is $120-130 plus shipping.
Please expedite shipping at my cost.
Thnks.
Date Purchased : 2021-02-14
Where Purchased : Maclan Racing


RMA: 1868

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User Note

Check-In: 3/24/2021

3/24/2021 Inspection – Capacitor and MOSFET board damaged. Indicative of reverse polarity. see pictures.

We will send an invoice for repairs.

3/26/2021 Invoice sent to email. You may also view the invoice here: https://www.paypal.com/invoice/p/#276LQSMBGMYJCGYG

3/26/2021  Payment received

3/31/2021 Repaired ESC with new MOSFET board, Control board, Capacitor. See testing video.