RMA Status : Check-Out

Your Shipping Address:

Name : Hunter FAULKNER
Email : Hunter13_2006@hotmail.com
Street Address : 6622 ralston Rd
City : South Fulton
State : TN
Zip Code : 38257
Country : United States
Phone : (731) 796-7044
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Product will not connect to the smart link app or a computer. It will power on and work just fine but i have no way of programming the esc since it will not connect.. plz fix and return will pay!
Date Purchased : 2020-11-12
Where Purchased : Nea hobby shop


RMA: 1866

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Hunter FAULKNER
Email : Hunter13_2006@hotmail.com
Street Address : 6622 ralston Rd
City : South Fulton
State : TN
Zip Code : 38257
Country : United States
Phone : (731) 796-7044
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Product will not connect to the smart link app or a computer. It will power on and work just fine but i have no way of programming the esc since it will not connect.. plz fix and return will pay!
Date Purchased : 2020-11-12
Where Purchased : Nea hobby shop


RMA: 1866

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User Note

Check-In: 3/22/2021

3/22/2021 Inspection – MOSFET board is damaged. See picture.

Possible causes are:

  • Improper power input (reverse polarity)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping for a total of $128. Please reply here to move forward with repairs.

3/25/2021 Payment Received.

3/31/2021 Repaired ESC with new MOSFET board, Control board, Capacitor. See testing video.

4/1/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400523160459