RMA Status : Actions

Your Shipping Address:

Name : Rodney Centers
Email : holset52@gmail.com
Street Address : 1505 Oldgainesville rd
City : Scottsville
State : ky
Zip Code : 42164
Country : United States
Phone : (270) 722-0657
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Motor locked up causing esc to quit
Date Purchased : 2021-03-10
Where Purchased : Scaled Reproductions Lexington Ky


RMA: 1860

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Rodney Centers
Email : holset52@gmail.com
Street Address : 1505 Oldgainesville rd
City : Scottsville
State : ky
Zip Code : 42164
Country : United States
Phone : (270) 722-0657
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Motor locked up causing esc to quit
Date Purchased : 2021-03-10
Where Purchased : Scaled Reproductions Lexington Ky


RMA: 1860

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User Note

4/15/2021  Check in

4/19/2021 Inspection

  • ESC was damaged by a locked up motor. Please see the below photo

  • The cost to rebuild the ESC is $120 plus return shipping $8. Please reply the email if you decide to proceed with the service.

4/20/2021  Invoice  https://www.paypal.com/invoice/p/#RGJCSPSMWB9MDPZS

4/21/2021  Payment received

4/22/2021 Service

  • Rebuilt ESC with brand new control board, MOSFET board, capacitor module, and thermal pads
  • Tested and verified the ESC. Please review RMA$1860 testing video.