RMA Status : Check-Out

Your Shipping Address:

Name : Peter DeSantis
Email : peter.peterdesantis@gmail.com
Street Address : 20902 Nettlebrook Ln
City : Katy
State : TX
Zip Code : 77450
Country : United States
Phone : (903) 985-0399
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No tone from Motor. No Throttle. Data Log does not read RPM. The problem happened during the burnout. I tried swapping motors and sensor cables.
Date Purchased : 2021-01-14
Where Purchased : Your Battery Buddy


RMA: 1855

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Peter DeSantis
Email : peter.peterdesantis@gmail.com
Street Address : 20902 Nettlebrook Ln
City : Katy
State : TX
Zip Code : 77450
Country : United States
Phone : (903) 985-0399
Product To Return : MCL2009 DRK160 ESC
Problem With Product : No tone from Motor. No Throttle. Data Log does not read RPM. The problem happened during the burnout. I tried swapping motors and sensor cables.
Date Purchased : 2021-01-14
Where Purchased : Your Battery Buddy


RMA: 1855

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User Note

Check-In: 3/22/2021

3/22/2021 Inspection – MOSFET board is damaged. See picture.

Possible causes are :

  • Improper power input (reverse polarity)
  • Excessive amp draw (improper gearing, excessive burnout, too many runs, etc)
  • Motor out of sync (bridged terminals, Sensor gap)

The cost to rebuild the esc will be $120 plus $8 shipping for a total of $128. Please reply here if you’d like to move forward with repairs.

3/23/2021- Invoice sent to email. You may also check here: https://www.paypal.com/invoice/p/#ZRJDGWJPF7JHCE8A

3/23/2021 Payment received

Repaired ESC with new MOSFET board, Control board, Capacitor pack, See test video.

 

3/25/2021 Check Out. Shipped via US Mail with tracking number: 9400111108400456466727