RMA Status : Check-Out

Your Shipping Address:

Name : Christopher Cordray
Email : chris.cordray@p66.com
Street Address : 1305 Brookside Pkwy
City : Bartlesville
State : Oklahoma
Zip Code : 74006
Country : U.S.A
Phone : (918) 346-9565
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC will power on, go through the arming tones, but does not have throttle. Have tried to re-calibrate the ESC, swapped motors, sensor wires, without success.
Date Purchased : 2020-12-31
Where Purchased : Jake’s Performance Hobbies


RMA: 1847

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Christopher Cordray
Email : chris.cordray@p66.com
Street Address : 1305 Brookside Pkwy
City : Bartlesville
State : Oklahoma
Zip Code : 74006
Country : U.S.A
Phone : (918) 346-9565
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC will power on, go through the arming tones, but does not have throttle. Have tried to re-calibrate the ESC, swapped motors, sensor wires, without success.
Date Purchased : 2020-12-31
Where Purchased : Jake’s Performance Hobbies


RMA: 1847

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User Note

Check In: 3/26/2021

3/28/2021 Inspection – MOSFET board is damaged. See picture.  Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw ( improper gearing, excessive burnout, too much timing, too many runs in a row, etc)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping for a total of $128. Please reply if you want to move forward with repairs.

3/29/2021 Due to spare parts are out of stock, the estimated repair date is 4/5 .  Invoice https://www.paypal.com/invoice/p/#5VJ99HFNP2SMCXG3

3/29/2021  Payment received

4/1/2021 Service

  • Rebuilt ESC with brand new control board, MOSFET board, capacitor module and thermal pad
  • Tested and verified ESC. Please see RMA#1847 testing video.

4/1/2021 Check Out

Shipped via US Mail with tracking number: 9400111108400595824914