RMA Status : Actions

Your Shipping Address:

Name : Daniel Strasser
Email : daniel@apexrc.com
Street Address : 2183 HIKINO ST
City : HONOLULU
State : Hawaii
Zip Code : 96821
Country : USA
Phone : (808) 226-9111
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Needs to be repaired.
Date Purchased : 2021-02-10
Where Purchased : Hobby Authority Distribution


RMA: 1826

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Daniel Strasser
Email : daniel@apexrc.com
Street Address : 2183 HIKINO ST
City : HONOLULU
State : Hawaii
Zip Code : 96821
Country : USA
Phone : (808) 226-9111
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Needs to be repaired.
Date Purchased : 2021-02-10
Where Purchased : Hobby Authority Distribution


RMA: 1826

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User Note

3/4/2021 Check in

3/8/2021 Inspection

Unit #1  Date code P2050 (shipped in 2020)

Unit #2 Date code P2050 (shipped in 2020)

  • ESC has all wires in original length with bullet connectors on it
  • Tested and found the fan port was damaged. The motor driving circuit was fine, the fan was fine
  • See RMA#1826 unit #2 testing video.
  • Replace control board under warranty.

Unit #3 Date code P2042 (shipped in 2020)

  • This ESC was originally RMA1602 https://hadrma.com/rma/rma-1602/

  • This ESC has a sign of some milage after last RMA1602 repair. The capacitor was off the circuit board, possibly caused by impact.

Unit #4 date code 2105 under name Bobby

  • ESC MOSFET board was fine
  • ESC control board was defective. It makes a constant ESC temperature error warning.
  • Replace the control board under warranty.

Unit #5 date code 2105

  • ESC MOSFET board was fine
  • ESC control board was defective. It makes a constant ESC temperature error warning.
  • Replace the control board under warranty.

Unit #6 date code 2042

  • ESC MOSFET board was fine
  • ESC control board was defective. It makes a constant ESC temperature error warning.
  • Replace the control board under warranty.

 

3/17/2021 Service

  • Replaced control boards on 5 units under warranty.
  • Replaced control board + MOSFET board + capacitor module on one paid unit.
  • Tested all units and confirmed all are good.