RMA Status : Check-Out

Your Shipping Address:

Name : Anna Balph-Anthony’s Victory Lane
Email : AnVictLane@aol.com
Street Address : 429 West Highway 80
City : Pooler,
State : GA
Zip Code : 31322
Country : USA
Phone : (912) 748-0847
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Carol told me to send to her attention.
The speed control with EC5 was hooked to DRK 4.5 turn motor. Powered up and did calibration. Once throttle was applied speed control shut off. Purchased another one today & it worked. The other one that is cut customer purchased on 2/12/21 would run about 10%. The other one was purchased 2/13/21 and did same as one with the EC5 plug & they both hook to a Trinity Motor.
Date Purchased : 2021-02-23
Where Purchased : Anthony’s Victory Lane


RMA: 1818

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Anna Balph-Anthony’s Victory Lane
Email : AnVictLane@aol.com
Street Address : 429 West Highway 80
City : Pooler,
State : GA
Zip Code : 31322
Country : USA
Phone : (912) 748-0847
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Carol told me to send to her attention.
The speed control with EC5 was hooked to DRK 4.5 turn motor. Powered up and did calibration. Once throttle was applied speed control shut off. Purchased another one today & it worked. The other one that is cut customer purchased on 2/12/21 would run about 10%. The other one was purchased 2/13/21 and did same as one with the EC5 plug & they both hook to a Trinity Motor.
Date Purchased : 2021-02-23
Where Purchased : Anthony’s Victory Lane


RMA: 1818

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User Note

3/2/2021 Check In

3/3/2021 Inspection

  • There are 3 units in this case.

Unit #1

  • Power circuit damaged on the control board. The CPU has no power.
  • We will replace the control board under warranty.
  • Tested and verified the repair, see RMA#1818 unit 1 testing video.

Unit #2

  • Power circuit damaged on the control board. The CPU has no power.
  • We will replace the control board under warranty.
  • Tested and verified the repair, see RMA#1818 unit 2 testing video.

Unit #3

  • This unit was modified. The capacitor module was removed and resoldered.
  • The capacitor module was soldered incorrectly with polarity reversed. Please see the below photos.

  • This unit is not covered by the warranty. The cost to rebuild this ESC is $120. We’d provide a dealer 30% discount and waive return shipping $8. It will be $84 to rebuild this ESC. Please reply if you wish to proceed with the service. Thank you

3/4/2021  Invoice https://www.paypal.com/invoice/p/#BNM3MW68UJCCHTXX

3/4/2021  Payment received

3/4/2021 Service Unit #3

  • Rebuilt ESC with the brand new control board, MOSFET board, and the capacitor module.
  • Updated the ESC firmware to the latest version that supports Wireless Link, please ensure your ProLink, Smart Link App, and Maclan Panel Software are all updated to the latest version in order to work properly with the ESC
  • Tested and verified ESC, please see RMA#1818 unit #3 testing video.

3/4/2021  Check out. Ship via USPS#9405511202555780629060.