RMA Status : Check-Out

Your Shipping Address:

Name : Austin Jones
Email : ravens2321@gmail.com
Street Address : 3391 Vista Way
City : Hemet
State : california
Zip Code : 92544
Country : united states
Phone : (760) 937-1034
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Esc keeps blinking red, reflash it works for about 5 minutes then does same thing. Updates firmware about 5 times now.
Date Purchased : 2020-11-10
Where Purchased : Amain


RMA: 1814

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Austin Jones
Email : ravens2321@gmail.com
Street Address : 3391 Vista Way
City : Hemet
State : california
Zip Code : 92544
Country : united states
Phone : (760) 937-1034
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Esc keeps blinking red, reflash it works for about 5 minutes then does same thing. Updates firmware about 5 times now.
Date Purchased : 2020-11-10
Where Purchased : Amain


RMA: 1814

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User Note

3/9/2021  Check in

3/12/2021 Inspection

  • ESC issue was related to the firmware update.
  • Inspected the hardware and confirmed no problem with the hardware.
  • Tested the ESC with the prototype firmware.
  • We will send it back and please try again.

Willie

3/12/2021  Check out. Ship via USPS#9400111108400856099822