RMA Status : Check-Out

Your Shipping Address:

Name : Michael Thompson
Email : dinothompson27@gmail.com
Street Address : 6640 Mangrove Way
City : Naples
State : FL
Zip Code : 34109
Country : United States
Phone : (239) 601-3806
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Reversed polarity.
Date Purchased : 2021-01-07
Where Purchased : Maclan Racing


RMA: 1811

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael Thompson
Email : dinothompson27@gmail.com
Street Address : 6640 Mangrove Way
City : Naples
State : FL
Zip Code : 34109
Country : United States
Phone : (239) 601-3806
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Reversed polarity.
Date Purchased : 2021-01-07
Where Purchased : Maclan Racing


RMA: 1811

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User Note

3/2/2021 Check In

Reversed Polarity, repair invoice sent. Please check email or check this link: https://www.paypal.com/invoice/p/#NWAN3G6TGYL322GG

3/3/2021 Service

  • Rebuilt ESC with the brand new control board, MOSFET board, and the capacitor module
  • Updated the ESC firmware to the latest version that supports Wireless Link, please ensure your ProLink, Smart Link App, and Maclan Panel Software are all updated to the latest version in order to work properly with the ESC
  • Tested and verified ESC, please see RMA#1811 testing video.

3/3/2021  Check out. Ship via USPS#9400111202555761458891.