RMA Status : Check-Out

Your Shipping Address:

Name : Jerry Garrison
Email : stonecoldofsd@yahoo.com
Street Address : 36307 Forest st
City : Winchester
State : CA
Zip Code : 92596
Country : United States
Phone : (619) 277-5255
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I accidentally hooked up the batter cables wrong and it shorted out the esc. This is my fault and a customer pay not warranty
Date Purchased : 2021-01-10
Where Purchased : online


RMA: 1804

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jerry Garrison
Email : stonecoldofsd@yahoo.com
Street Address : 36307 Forest st
City : Winchester
State : CA
Zip Code : 92596
Country : United States
Phone : (619) 277-5255
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I accidentally hooked up the batter cables wrong and it shorted out the esc. This is my fault and a customer pay not warranty
Date Purchased : 2021-01-10
Where Purchased : online


RMA: 1804

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User Note

2/25/2021 Check In

Currently, parts to repair DRK are on backordered. We will receive parts during next week.

An invoice will be sent to you first.

3/3/2021 Service

  • Rebuilt ESC with the brand new control board, MOSFET board, and the capacitor module
  • Updated the ESC firmware to the latest version that supports Wireless Link, please ensure your ProLink, Smart Link App, and Maclan Panel Software are all updated to the latest version in order to work properly with the ESC
  • Tested and verified ESC, please see RMA#1804 testing video.

3/3/2021  Check out. Ship via USPS#9400111202555761473825.