RMA Status : Check-Out

Your Shipping Address:

Name : Tyler Castro
Email : tyler_castro@iclould.com
Street Address : 4090 Tapestry way
City : Turlock
State : California
Zip Code : 95382
Country : United States
Phone : (209) 857-0332
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC started smoking durning the first part of the burn out and stopped working after that
Date Purchased : 2021-01-10
Where Purchased : Cen Cal Hobbies


RMA: 1787

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tyler Castro
Email : tyler_castro@iclould.com
Street Address : 4090 Tapestry way
City : Turlock
State : California
Zip Code : 95382
Country : United States
Phone : (209) 857-0332
Product To Return : MCL2009 DRK160 ESC
Problem With Product : ESC started smoking durning the first part of the burn out and stopped working after that
Date Purchased : 2021-01-10
Where Purchased : Cen Cal Hobbies


RMA: 1787

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User Note

2/22/2021 Check In

2/22/2021 Inspection – Fan not installed. MOSFET board has been damaged. See picture.

Possible causes are:

  • Improper power input(reverse polarity)
  • Excessive amp draw (Improper gearing, excessive burnout, Improper set up, too much timing)
  • Motor out of sync(bridged terminals, sensor gap)

The cost to repair ESC is $120 plus $8 shipping for a total of $128.

Please reply to this RMA to proceed with repairs.

RMA1787

2/24/2021 Paypal Invoice sent: https://www.paypal.com/invoice/p/#53H5EMG4H9DPVT6Z

The repair process will start next week because the repair parts on backorder.

3/24/2021 Payment Received

3/31/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. See testing video.

4/1/2021  Check out. Ship via USPS#9400111108400523473054.