RMA Status : Check-Out

Your Shipping Address:

Name : Richard Rowell
Email : bashbrorc@gmail.com
Street Address : 2000west 3140south
City : West valley city
State : Utah
Zip Code : 84119
Country : United States
Phone : (801) 879-0312
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Smoked
Date Purchased : 2021-01-05
Where Purchased : High gear


RMA: 1765

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Richard Rowell
Email : bashbrorc@gmail.com
Street Address : 2000west 3140south
City : West valley city
State : Utah
Zip Code : 84119
Country : United States
Phone : (801) 879-0312
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Smoked
Date Purchased : 2021-01-05
Where Purchased : High gear


RMA: 1765

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User Note

2/18/2021 Check-in

02/18/2021 Inspection – MOSFET board is damaged. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (Improper gearing, excessive burnout, too many runs without cooling)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping for a total of $128.

2/22/2021 Update customer email from Richbones1124@gmail.com to bashbrorc@gmail.com.

2/22/2021 Payment received

2/22/2021 ESC repaired with new MOSFET board, Control board and Capacitor. See testing video.

RMA1765 Test

2/24/2021 Check Out

Shipped via US Mail with tracking number: 9400111202555111585918