RMA Status : Communication

Your Shipping Address:

Name : Perry Richardson
Email : pzdr2@hotmail.com
Street Address : 3320 W Bright Terrace
City : Tucson
State : AZ
Zip Code : 85741
Country : United States
Phone : (520) 308-1859
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Plugged fan into on/off port.
Date Purchased : 2021-01-18
Where Purchased : Hobby Action


RMA: 1760

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Perry Richardson
Email : pzdr2@hotmail.com
Street Address : 3320 W Bright Terrace
City : Tucson
State : AZ
Zip Code : 85741
Country : United States
Phone : (520) 308-1859
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Plugged fan into on/off port.
Date Purchased : 2021-01-18
Where Purchased : Hobby Action


RMA: 1760

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User Note

2/25/2021 Check In

2/25/2021 Inspection

  • ESC MOSFET is OK.
  • ESC fan port was damaged, possibly by the power switch incorrectly plugged in and caused a short circuit. Please see the below photo.

  • The cost to replace the control board is $50 plus $8 return shipping and handling.
  • Please reply if you wish to proceed with the service.

3/3/2021 Follow up

  • Friendly reminder, please reply if you wish to proceed with the service. Thank you

4/20/2021 Final follow up

  • Please reply if you wish to proceed with the service. Thank you
  • We will close if we do not hear from the customer by the end of April.