RMA Status : Check-Out

Your Shipping Address:

Name : joe gomez
Email : joe316jgg@yahoo.com
Street Address : 1025 Sierra Vista Dr apt 25
City : las vegas
State : nv
Zip Code : 89169
Country : usa
Phone : (702) 972-9236
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Sometime it works and sometimes it doesn’t. Moved the motor to another esc and works fine
Date Purchased : 2021-01-06
Where Purchased : ebay


RMA: 1757

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : joe gomez
Email : joe316jgg@yahoo.com
Street Address : 1025 Sierra Vista Dr apt 25
City : las vegas
State : nv
Zip Code : 89169
Country : usa
Phone : (702) 972-9236
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Sometime it works and sometimes it doesn’t. Moved the motor to another esc and works fine
Date Purchased : 2021-01-06
Where Purchased : ebay


RMA: 1757

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User Note

2/8/2021 Check In

2/8/2021 Information request – What motor are you using, what car is it in, and can you please send a picture of the can timing on the motor?

Please reply to this RMA email.

2/15/2021 Communication – Customers emails were not making it to us. Communicated through Messenger. See picture of conversation.

Customer has agreed to repair ESC with a 30% discount for a total of $84 plus $8 shipping.

We will send an invoice for the repairs.

2/15/2021  Invoice  https://www.paypal.com/invoice/p/#SZ8N2DTNBCVKU6M5

2/16/2021  Payment received

2/16/2021 Repaired ESC with ne MOSFET board, Control board and Capacitor pack. Please see testing video.

RMA1757 Test

2/18/2021  Check Out

Shipped via US Mail with tracking number :9400111202555188174282