RMA Status : Check-Out

Your Shipping Address:

Name : Mario martinez
Email : Sonidokenwood@yahoo.com
Street Address : 81 van riper ave
City : Clifton
State : Nj
Zip Code : 07011
Country : USA
Phone : (973) 901-7282
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I think the sensor board is bad talked to Collin I tried different sensor cables and same cogging problem put a drk on the same motor and everything worked great
Date Purchased : 2020-11-16
Where Purchased : Amainhobbies.com


RMA: 1751

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Mario martinez
Email : Sonidokenwood@yahoo.com
Street Address : 81 van riper ave
City : Clifton
State : Nj
Zip Code : 07011
Country : USA
Phone : (973) 901-7282
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I think the sensor board is bad talked to Collin I tried different sensor cables and same cogging problem put a drk on the same motor and everything worked great
Date Purchased : 2020-11-16
Where Purchased : Amainhobbies.com


RMA: 1751

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User Note

2/15/2021 Check -in

2/16/2021 Inspection – MOSFET board is damaged and shows signs of excessive amperage draw. See picture. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (improper gearing, improper burnout, excessive timing)
  • Motor out of sync (bridged terminals, sensor gap)

The cost to repair ESC will be $110 plus $8 shipping for a total of $118. Please reply if you wish to move forward with repairs.

1/17/2021 Customer replied

From: macoy marrtinez <sonidokenwood@yahoo.com>
Date: Tue, Feb 16, 2021 at 11:34 PM
Subject: Re: RMA ( 1751 ) Status has been changed
To: hobbyauthority <service@hobbyauthority-dist.com>
Why would it be 110 if the esc is discontinued and I paid 150 brand new I only had about 10 passes out of that esc I don’t understand how that would have gotten messed up
2/17/2021 Customer replied: Yes let go ahead with the repair please return my aluminum fan left it attached to the esc thanks let me know what’s the next step

2/17/2021  Invoice  https://www.paypal.com/invoice/p/#FK6UBJPMHHUNNDMQ

2/17/2021  Payment received

2/17/2021 Repaired ESC with new MOSFET board, Control board and Capacitor pack. See testing video.

RMA1751 Test

2/18/2021 Check Out

Shipped via US Mail with tracking number: 9400111202555181597507