RMA Status : Check-Out

Your Shipping Address:

Name : Payton Futrell
Email : futrellframs@gmail.com
Street Address : 11487 Hwy. 49N
City : Brookland
State : Arkansas
Zip Code : 72417
Country : United States
Phone : (870) 273-3054
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : plugged in backwards
Date Purchased : 2020-10-08
Where Purchased : NEA Hobbies


RMA: 1749

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Payton Futrell
Email : futrellframs@gmail.com
Street Address : 11487 Hwy. 49N
City : Brookland
State : Arkansas
Zip Code : 72417
Country : United States
Phone : (870) 273-3054
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : plugged in backwards
Date Purchased : 2020-10-08
Where Purchased : NEA Hobbies


RMA: 1749

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User Note

2/9/2021 Check In

Invoice has been sent for RMA#1748 & RMA#1749.

2/9/2021  Invoice here: https://www.paypal.com/invoice/p/#HZX5378KY6WL56Y3

3/3/2021 Service

  • Rebuilt ESC with the brand new control board, MOSFET board, and the capacitor module.
  • Updated the ESC firmware to the latest version that supports Wireless Link, please ensure your ProLink, Smart Link App, and Maclan Panel Software are all updated to the latest version in order to work properly with the ESC
  • Tested and verified ESC, please see RMA#1749 testing video.

3/4/2021  Check out. Ship via USPS#9400111202555780549624.