RMA Status : Check-Out

Your Shipping Address:

Name : Devin Miller
Email : devin13miller@gmail.com
Street Address : 210 summit ave
City : Glen Burnie
State : Maryland
Zip Code : 21060
Country : United States
Phone : (410) 208-8498
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I had it on factory 3.5 low traction with can timing on motor set to 20d and then the cap pack started smocking and de soldered the red wire by itself and know it smells burnt
Date Purchased : 2021-01-10
Where Purchased : The Track in Gaithersburg Maryland


RMA: 1738

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Devin Miller
Email : devin13miller@gmail.com
Street Address : 210 summit ave
City : Glen Burnie
State : Maryland
Zip Code : 21060
Country : United States
Phone : (410) 208-8498
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I had it on factory 3.5 low traction with can timing on motor set to 20d and then the cap pack started smocking and de soldered the red wire by itself and know it smells burnt
Date Purchased : 2021-01-10
Where Purchased : The Track in Gaithersburg Maryland


RMA: 1738

« Click here to return to the home page

User Note

2/10/2021 Check In

This item is received without original receipt- It is considered as a non-warranty item. We will start the inspection and offer you with options. Thank you!

2/10/2021 Inspection – Cap pack has had protective cover removed. Cap pack is damaged. Mosfet board is damaged. See pictures. Possible causes are:

  • Improper power input (reverse polarity)
  • Excessive amp draw (gearing, improper burnout, too many runs without cooling)
  • Motor out of sync (Bridged terminals or sensor gap)

The cost to repair the ESC will be $120 plus $8 shipping for a total of $128

2/11/2021  Invoice  https://www.paypal.com/invoice/p/#PNYKNCQ8Z4S9RF46

2/15/2021 Repaired ESC with new MOSFET board, Control board and Capacitor pack. Please see testing video.

RMA1738 Test

2/17/2021 Check Out

Shipped via US Mail with tracking number: 9400111202555163813786