RMA Status : Check-Out

Your Shipping Address:

Name : RICK HILLIKER
Email : saltygator@comcast.net
Street Address : 2026 WILNA ST
City : FORT MYERS
State : Florida
Zip Code : 33901
Country : United States
Phone : (239) 671-3932
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : esc stopped powering motor
Date Purchased : 2020-05-24
Where Purchased : amain hobbies


RMA: 1733

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : RICK HILLIKER
Email : saltygator@comcast.net
Street Address : 2026 WILNA ST
City : FORT MYERS
State : Florida
Zip Code : 33901
Country : United States
Phone : (239) 671-3932
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : esc stopped powering motor
Date Purchased : 2020-05-24
Where Purchased : amain hobbies


RMA: 1733

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User Note

2/2/2021 Check-in

This is a out of warranty item. Will do the inspection and provide with options.

ESC has been damaged from bridged motor terminals. See pictures.

Poor solder joints can cause many problems. If you would like us to solder motor to ESC, we can do that to prevent further problems.

Cost to repair ESC will be $110 plus $8 return shipping.(Shipping will be combined for all 3 items after repairs.)

Please reply to this email if you wish to proceed with repairs.

2/15/2021 Reminder

Please review our service offer, and let us know if you wish to proceed with the service. Thank you

3/28/2021  Invoice, due to repair parts are out of stock, estimated repair date will be 4/5.  https://www.paypal.com/invoice/p/#MZLQFZJD8J6UHQHJ

4/9/2021  Payment received

Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

4/16/2021 Check Out

Shipped via US Mail with tracking number:  9405 5111 0840 0909 8013 44