RMA Status : Check-Out

Your Shipping Address:

Name : RICK HILLIKER
Email : saltygator@comcast.net
Street Address : 2026 WILNA ST
City : FORT MYERS
State : Florida
Zip Code : 33901
Country : United States
Phone : (239) 671-3932
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : esc wont move motor, it was also losing radio calibration after changes were made.
Date Purchased : 2020-12-17
Where Purchased : amain hobbies


RMA: 1732

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : RICK HILLIKER
Email : saltygator@comcast.net
Street Address : 2026 WILNA ST
City : FORT MYERS
State : Florida
Zip Code : 33901
Country : United States
Phone : (239) 671-3932
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : esc wont move motor, it was also losing radio calibration after changes were made.
Date Purchased : 2020-12-17
Where Purchased : amain hobbies


RMA: 1732

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User Note

2/2/2021 Check in

2/3/2021 Inspection – ESC is past warranty period. Inspected motor first and found excessive solder bridging terminals (see picture)

Bridged terminals has damaged the MOSFET board.

ESC had switch installed into fan port. This can damage the fan circuit.

The cost to repair this ESC will be $110 plus $8 return shipping for a total of $118. (We will combine shipping to ship all 3 items back for $8)

Please reply to this email if you wish to proceed with repairs.

 

2/15/2021 Reminder

Please review our service offer, and let us know if you wish to proceed with the service. Thank you

3/28/2021  Invoice, due to repair parts are out of stock, estimated repair date will be 4/5.  https://www.paypal.com/invoice/p/#MZLQFZJD8J6UHQHJ

4/9/2021  Payment received

4/13/2021 Repaired ESC with new MOSFET board, Control board and Capacitor. Please see testing video.

4/16/2021 Check Out

Shipped Via US Mail with tracking number: 9405 5111 0840 0909 8013 44