RMA Status : Check-Out

Your Shipping Address:

Name : Perry Richardson
Email : pzdr2@hotmail.com
Street Address : 3320 W Bright Terrace
City : Tucson
State : AZ
Zip Code : 85741
Country : United States
Phone : (520) 308-1859
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The ground bullet slid across the top of the positive bullet.
Date Purchased : 2021-01-18
Where Purchased : On ebay


RMA: 1721

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Perry Richardson
Email : pzdr2@hotmail.com
Street Address : 3320 W Bright Terrace
City : Tucson
State : AZ
Zip Code : 85741
Country : United States
Phone : (520) 308-1859
Product To Return : MCL2009 DRK160 ESC
Problem With Product : The ground bullet slid across the top of the positive bullet.
Date Purchased : 2021-01-18
Where Purchased : On ebay


RMA: 1721

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User Note

2/2/2021 Check in

The ESC has reverse polarity damage. The cost to rebuild the ESC is $120 plus return shipping $8.

We will send you a PayPal request for processing the service. Thank you.
Invoice: https://www.paypal.com/invoice/p/#RSAEPE3THRX9A7CC

2/3/2021 Payment Received

2/4/2021 Service

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module
  • Updated the ESC firmware to the latest version that supports Wireless Link, please ensure your ProLink, Smart Link App, and Maclan Panel Software are all updated to the latest version in order to work properly with the ESC
  • Tested and verified ESC, please see RMA#1721 testing video.

2/4/2021 Check Out

Shipped via US Mail with tracking number:  9400111202555357850382