RMA Status : Actions

Your Shipping Address:

Name : Danny Bartholomew
Email : thewheel3xnc@gmail.com
Street Address : 118 Heather Ave
City : Evansdale
State : IA
Zip Code : 50707
Country : USA
Phone : (319) 230-8019
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : got hooked up backwards for a split second, had very little power then stopped completely.
Date Purchased : 2020-11-30
Where Purchased : Amain Hobbies


RMA: 1715

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Danny Bartholomew
Email : thewheel3xnc@gmail.com
Street Address : 118 Heather Ave
City : Evansdale
State : IA
Zip Code : 50707
Country : USA
Phone : (319) 230-8019
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : got hooked up backwards for a split second, had very little power then stopped completely.
Date Purchased : 2020-11-30
Where Purchased : Amain Hobbies


RMA: 1715

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User Note

1/25/2021 Check-in

We’ll send you a PayPal invoice. Please check your email or check the link here for the payment request: https://www.paypal.com/invoice/p/#QGBHL8CWDW2QKNTZ

1/29/2021  Payment received

2/18/2021 Service

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module
  • Updated the ESC firmware to the latest version that supports Wireless Link, please ensure your ProLink, Smart Link App, and Maclan Panel Software are all updated to the latest version in order to work properly with the ESC
  • Tested and verified ESC, please see RMA#1715 testing video.