RMA Status : Check-Out

Your Shipping Address:

Name : Matthew D Combs
Email : alcamc0709@yahoo.com
Street Address : 235 S Findlay Street
City : Dayton
State : Ohio
Zip Code : 45403
Country : United States
Phone : (937) 239-7034
Product To Return : MCL1048 MR8.3 1900KV
Problem With Product : Motor get hot and over heating and unsoldering the wires off the motor. Had it all summer with no issues and first race in the indoor season something went wrong with it. Put my spare motor in and everything is back to normal. Please look to see what is wrong with the motor that im sending you. Thanks
Date Purchased : 2020-06-03
Where Purchased : Maclan Racing


RMA: 1711

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Matthew D Combs
Email : alcamc0709@yahoo.com
Street Address : 235 S Findlay Street
City : Dayton
State : Ohio
Zip Code : 45403
Country : United States
Phone : (937) 239-7034
Product To Return : MCL1048 MR8.3 1900KV
Problem With Product : Motor get hot and over heating and unsoldering the wires off the motor. Had it all summer with no issues and first race in the indoor season something went wrong with it. Put my spare motor in and everything is back to normal. Please look to see what is wrong with the motor that im sending you. Thanks
Date Purchased : 2020-06-03
Where Purchased : Maclan Racing


RMA: 1711

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User Note

2/2/2021 Check-in.

This is a out of warranty item. Will do the inspection per customer’s request. Will provide option.

2/7/2021 Inspection – Motor has been over heated and has melted the solder in the stator. See attached picture.

The cost to rebuild the motor with a new stator will be $59.99 plus $8 return shipping for a total of $67.99.

If you wish to proceed with the repairs, please reply to this RMA case and we will send an invoice.

2/8/2021  Invoice  https://www.paypal.com/invoice/p/#WZ6UR8EZ2U2ABH8M

2/8/2021  Payment received

2/10/2021 Repaired motor with new Stator and front end cap/bearing. Please see testing video.

RMA1711 Test

2/11/2021 Check Out

Shipped via US Mail with tracking number: 9400111202555127221916