RMA Status : Check-Out

Your Shipping Address:

Name : Cindy Wawrowski
Email : cindywawrowski@hotmail.com
Street Address : 6999 Madison Avenue
City : Madison
State : Ohio
Zip Code : 44057
Country : United States
Phone : (440) 413-2470
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Will shut down during race or not run at all. Reciever replaced, sensor wire and wire from esc to reciever as well
Date Purchased : 2020-11-28
Where Purchased : Amain Hobbies


RMA: 1710

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Cindy Wawrowski
Email : cindywawrowski@hotmail.com
Street Address : 6999 Madison Avenue
City : Madison
State : Ohio
Zip Code : 44057
Country : United States
Phone : (440) 413-2470
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : Will shut down during race or not run at all. Reciever replaced, sensor wire and wire from esc to reciever as well
Date Purchased : 2020-11-28
Where Purchased : Amain Hobbies


RMA: 1710

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User Note

1/25/2021 Check in

1/26/2021 Inspection

  • ESC has no data log when we received it
  • Updated ESC with latest firmware patch
  • Bench test with loading stress, no problem found.
  • Sit the ESC to check if it would shut down according to the RMA description, it did not happen. The ESC was able to remain power on for 10 mins and it keeps running without issues. Please see RMA1710 10 minutes testing video.
  • Below is the data log record of 10 mins.  Please note if it would shut down it can have new session in the data log.
  • We would suggest you to check again. The “shutdown” could be the ESC in protection mode. It can be voltage, ESC temp, or motor temp. There’s also corresponding error code.
  • We will send this ESC back, and waive the no problem found return shipping of $8.

1/27/2021 Check Out – Shipped via US Mail with tracking number: 9400111202555938641057