RMA Status : Check-Out

Your Shipping Address:

Name : Robert Wurster
Email : robertwurster21@yahoo.com
Street Address : 5553 Hwy 20
City : Sweet Home
State : Oregon
Zip Code : 97386
Country : Usa
Phone : (541) 401-0672
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Will not send power to motor
Date Purchased : 2020-12-16
Where Purchased : Amain


RMA: 1708

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Robert Wurster
Email : robertwurster21@yahoo.com
Street Address : 5553 Hwy 20
City : Sweet Home
State : Oregon
Zip Code : 97386
Country : Usa
Phone : (541) 401-0672
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : Will not send power to motor
Date Purchased : 2020-12-16
Where Purchased : Amain


RMA: 1708

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User Note

2/2/2021 Check -in

2/3/2021 Inspection – ESC is non functional. Capacitor pack has damage. Capacitor pack has protective shrink wrap removed.  MOSFET board has damage. Possible causes of damage could be:

  • Improper power input (reverse polarity)
  • Shorted capacitor pack on chassis components due to protective shrink wrap being removed
  • Motor out of sync(bridged terminals, sensor gap)

The cost to repair the ESC will be $120 + $8 return shipping.

Please reply to this email if you wish to proceed with repairs.

2/6/2021  Invoice  https://www.paypal.com/invoice/p/#Q2SMKD6G9RL785QG

2/7/2021  Payment received.

2/8/2021 Repaired ESC with new MOSFET board, Control board and Capacitor pack. See testing video.

RMA1708 Test

2/9/2021 Check Out. Shipped via US Mail with tracking number: 9400111202555311921745