RMA Status : Check-Out

Your Shipping Address:

Name : Austin Gentry
Email : austingntry@yahoo.com
Street Address : 281 S Wells Rd 101
City : Ventura
State : California
Zip Code : 93004
Country : United States
Phone : (559) 977-7831
Product To Return : MCL1045 MRR V2m 8.5T Sensored Competition Motor
Problem With Product : Motor stopped working
Date Purchased : 2020-09-14
Where Purchased : Marty’s hobbies


RMA: 1706

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Austin Gentry
Email : austingntry@yahoo.com
Street Address : 281 S Wells Rd 101
City : Ventura
State : California
Zip Code : 93004
Country : United States
Phone : (559) 977-7831
Product To Return : MCL1045 MRR V2m 8.5T Sensored Competition Motor
Problem With Product : Motor stopped working
Date Purchased : 2020-09-14
Where Purchased : Marty’s hobbies


RMA: 1706

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User Note

1/26/2021 Check-in  Motor is out of warranty. We will start the inspection process and provide with options for repair.

2/4/2021 Inspection

  • The motor has demagnetized rotor, overheat damaged, please see the below photos.

  • This motor is totaled. To repair this motor will need:
    • new stator  (https://maclanracingshop.com/maclan-mrr-v2m-8-5t-stator/)
    • new rotor (https://maclanracingshop.com/maclan-mrr-v2m-12-20mm-ultra-smooth-rotor-red/)
    • new bearings (https://maclanracingshop.com/maclan-mr8-2-series-bearings/)
  • It will cost more to repair it than trade in a new motor. The trade in cost is $60 plus $8 shipping. Please reply if you wish to proceed.

3/1/2021 Follow up

  • Please reply if you wish to proceed with trade in program. We will remain this case open for one more week. Thank you.

3/3/2021  Invoice  https://www.paypal.com/invoice/p/#DENGHK85DRZDUBSE

3/12/2021  Payment received

3/15/2021  Check out. Ship via USPS#9400111108400877497485