RMA Status : Check-Out

Your Shipping Address:

Name : Billy Scheible
Email : bill0830@yahoo.com
Street Address : 3511 Wincross Drive
City : Memphis
State : Tennessee
Zip Code : 38119
Country : United States
Phone : (901) 581-1492
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Motor will not move, even when ESC has been setup and appears to be working.
Date Purchased : 2020-11-28
Where Purchased : NEA Hobbies (Jonesboro, Arkansas)


RMA: 1704

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Billy Scheible
Email : bill0830@yahoo.com
Street Address : 3511 Wincross Drive
City : Memphis
State : Tennessee
Zip Code : 38119
Country : United States
Phone : (901) 581-1492
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Motor will not move, even when ESC has been setup and appears to be working.
Date Purchased : 2020-11-28
Where Purchased : NEA Hobbies (Jonesboro, Arkansas)


RMA: 1704

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User Note

1/25/2021 Check-in

1/26/2021 Inspection

  • The ESC has damaged MOSFET. Please see photos.

  • The possible cause of the damage can be
    • incorrect power input (reverse polarity)
    • motor out of sync (bridged, sensor gap, or shorted)
  • The cost to rebuild the ESC is $105 plus return shipping $8. Please reply if you wish to proceed the service. Thank you

1/29/2021  Invoice https://www.paypal.com/invoice/p/#P5JGHAAPQC2TUKGE

2/2/2021 Service

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module.
  • Updated firmware to the latest version that supports Wireless Link.
  • Tested and verified ESC, please see RMA#1704 testing video.

2/4/2021 Check Out Shipped via US Mail with tracking number: 9400111202555354114326