RMA Status : Check-Out

Your Shipping Address:

Name : Billy Scheible
Email : bill0830@yahoo.com
Street Address : 3511 Wincross Drive
City : Memphis
State : Tennessee
Zip Code : 38119
Country : United States
Phone : (901) 581-1492
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Motor will not rotate when radio is pushed to advance forward. The ESC will go through setup mode, but never advances the motor.
Date Purchased : 2020-10-15
Where Purchased : Amazon


RMA: 1703

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Billy Scheible
Email : bill0830@yahoo.com
Street Address : 3511 Wincross Drive
City : Memphis
State : Tennessee
Zip Code : 38119
Country : United States
Phone : (901) 581-1492
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Motor will not rotate when radio is pushed to advance forward. The ESC will go through setup mode, but never advances the motor.
Date Purchased : 2020-10-15
Where Purchased : Amazon


RMA: 1703

« Click here to return to the home page

User Note

1/25/2021 Check-in

1/26/2021 Inspection

  • ESC is a year 2019 week 25 production. The ESC has a sign of age. It can be a mismatched proof of purchase as the date was 10/15/2020.  Please see photos.

 

  • The MOSFET has permanent damage. The capacitor module has a sign of desolder. Possibly caused by excessive current draw or incorrect power input.

  • The cost to rebuild the ESC is $105 plus $8 return shipping. Please reply if you wish to proceed. Thank you

1/27/2021  Invoice  https://www.paypal.com/invoice/p/#JKFVU7DRVMGZVFT9

1/28/2021  Payment received

1/31/2021 Service

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module
  • Tested and verified ESC, please seeRMA#1703 testing video.

2/4/2021 Check Out. Shipped via US Mail with tracking number : 9400111202555354114326