RMA Status : Check-In

Your Shipping Address:

Name : Sean Snyder
Email : asapboost92@gmail.com
Street Address : 29218 Doubletree Dr
City : Salisbury
State : Maryland
Zip Code : 21801
Country : USA
Phone : (443) 991-0854
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Fan stopped working, unplugged and plugged back in and smoke came out of fan port. Disconnected battery right away.
Date Purchased : 2020-11-29
Where Purchased : Amain hobbies


RMA: 1696

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Sean Snyder
Email : asapboost92@gmail.com
Street Address : 29218 Doubletree Dr
City : Salisbury
State : Maryland
Zip Code : 21801
Country : USA
Phone : (443) 991-0854
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Fan stopped working, unplugged and plugged back in and smoke came out of fan port. Disconnected battery right away.
Date Purchased : 2020-11-29
Where Purchased : Amain hobbies


RMA: 1696

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User Note

Check -in: 1/18/2021 Please reply this email with the copy of purchase order from A-Main Hobbies in order for it to be considered as a warranty item.

1/26/2021 Inspection – Control board is damaged. Can’t see any probably cause. We will cover this repair under warranty.

1/31/2021 Service

  • One time courtesy service, rebuilt ESC with brand new control board, MOSFET board, and capacitor module
  • Tested and verified ESC, please see RMA#1696 testing video.

2/4/2021 Check Out  Shipped via US Mail with tracking number: 9400111202555354799875