RMA Status : Check-In

Your Shipping Address:

Name : Peter Peale
Email : theta9@hotmail.com
Street Address : 738 South Street, Unit 767
City : Peekskill
State : NY
Zip Code : 10566
Country : USA
Phone : (914) 384-4956
Product To Return : KD1T
Problem With Product : Servo blows out tail in flight. Servo had 2 Flights, then failed
Date Purchased : 2021-01-01
Where Purchased : Was a gift


RMA: 1682

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Peter Peale
Email : theta9@hotmail.com
Street Address : 738 South Street, Unit 767
City : Peekskill
State : NY
Zip Code : 10566
Country : USA
Phone : (914) 384-4956
Product To Return : KD1T
Problem With Product : Servo blows out tail in flight. Servo had 2 Flights, then failed
Date Purchased : 2021-01-01
Where Purchased : Was a gift


RMA: 1682

« Click here to return to the home page

User Note

Check in: 1/21/2021

  • The case was returned without proof of purchase.
  • The S/N number of this servo is 00385. It was a 2018 production.
  • This is not a warranty case according to the conditions of no invoice and production date code.

Inspection: 1/21/2021

  • The servo has failed control board and motor.
  • We’d offer 2 options:
    • Trade in with a brand new unit $132.99 shipped.
    • Send back to the factory for a rebuild service $70 plus shipping $8. The turnaround time will be 6 to 8 weeks.

Please reply which option you wish to proceed. Thank you very much.