RMA Status : Check-Out

Your Shipping Address:

Name : Ira Pachter
Email : coachhi631@gmail.com
Street Address : 9 Iona Place
City : Aberdeen
State : New Jersey
Zip Code : 07747
Country : United States
Phone : (732) 766-6460
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Esc is cutting out. Sensor wires have been replaced multiple times, esc reset, recalibrated. Motor resoldered. Car runs for 10 feet then no motor response.
Date Purchased : 2020-11-16
Where Purchased : A-Main Hobboes


RMA: 1678

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ira Pachter
Email : coachhi631@gmail.com
Street Address : 9 Iona Place
City : Aberdeen
State : New Jersey
Zip Code : 07747
Country : United States
Phone : (732) 766-6460
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Esc is cutting out. Sensor wires have been replaced multiple times, esc reset, recalibrated. Motor resoldered. Car runs for 10 feet then no motor response.
Date Purchased : 2020-11-16
Where Purchased : A-Main Hobboes


RMA: 1678

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User Note

Check in: 1/12/2021 Will start the tech inspection. Any repair cost will be informed.

1/13/2021 Communication

  • What kind of car/racing are you doing with this ESC?
  • What motor are you running?

1/18/2021 Customer reply

I am replying to a question asked.
I am running this esc on a Tamiya TA07 Pro. Using a Motiv 21.5 FT USGT motor.
1/18/2021 Inspection
  • MOSFET board is damaged (please see attached photo)
  • Control board is damaged

Possible causes are

  • Improper power input(reverse polarity)
  • Motor out of sync(Bridged, or sensor gap)

The cost to repair this unit will be $105 plus $8 return shipping. Because the unit is fairly new, we will offer a courtesy discount of 30%, making the repairs $73.50 plus $8 shipping for a total of $81.50

Please advise if you would like to move forward with the repairs.

1/19/2021  Invoice  https://www.paypal.com/invoice/p/#NXY3WNUTKGL4DC48

1/19/2021  Payment received

1/20/2021 Repaired ESC with new MOSFET board, Control board, Capacitor pack. See Testing video.

RMA#1678 Test

1/21/2021 Check out Shipped via US Mail with tracking number: 9400111202555954118526

 

Additional Note