RMA Status : Check-Out

Your Shipping Address:

Name : Timothy bryan
Email : Timbryan957@gmail.com
Street Address : 1390 old Memphis road
City : Covington
State : Tennessee
Zip Code : 38019
Country : United states
Phone : (731) 621-0714
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Will not allow throttle. Thought it was blown caps changed but still nothing.
Date Purchased : 2020-12-24
Where Purchased : Nea hobbies Jonesboro ar


RMA: 1675

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Timothy bryan
Email : Timbryan957@gmail.com
Street Address : 1390 old Memphis road
City : Covington
State : Tennessee
Zip Code : 38019
Country : United states
Phone : (731) 621-0714
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Will not allow throttle. Thought it was blown caps changed but still nothing.
Date Purchased : 2020-12-24
Where Purchased : Nea hobbies Jonesboro ar


RMA: 1675

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User Note

Check-in: 1/5/2021 Package received. Will start the inspection process. Thank you

Inspection 1/5/2021 Inspection. ESC shows signs of use(see attached photo).

  • ESC powers up, but requires a push to make motor spin.
  • MOSFETs have been damaged(please see attached photo)

Possible causes could be:

  • Improper power input(reverse polarity)
  • Motor out of sync(bridged or sensor gap)

The cost to repair the ESC will be $105 +$8 shipping for a total of $113. Since the receipt shows it is new, we can offer a 30% discount for a cost of $73.50 +$8 shipping for a total of $81.50.

Please advise if you’d like to go forward with repairs.

Invoice: 1/6/2021  https://www.paypal.com/invoice/p/#U8CPKYC7SM9T9QHT

Payment received: 1/6/2021, we will proceed the repair in 2~3 business days.

Repair 1/6/2021 Repaired ESC with both new boards and Capacitor pack. Please see video of testing the ESC after repair.

RMA#1675 Testing Video

Invoice: https://www.paypal.com/invoice/p/#K9BDARSKSZA3AR7J

Check out: 1/8/2021, ship via UPS Next Day Air#1Z6W88610117922459.