RMA Status : Check-Out

Your Shipping Address:

Name : Joshua T Deehr
Email : jtdeehr@gmail.com
Street Address : 3650 Brown’s Creek Rd
City : the Dalles
State : Oregon
Zip Code : 970358
Country : United States
Phone : (503) 679-9305
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : One ESC is not producing power the other was a reverse polarity
Date Purchased : 2020-07-17
Where Purchased : I dont remember


RMA: 1674

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Joshua T Deehr
Email : jtdeehr@gmail.com
Street Address : 3650 Brown’s Creek Rd
City : the Dalles
State : Oregon
Zip Code : 970358
Country : United States
Phone : (503) 679-9305
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : One ESC is not producing power the other was a reverse polarity
Date Purchased : 2020-07-17
Where Purchased : I dont remember


RMA: 1674

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User Note

1/21/2021 Check-in. There is no proof of purchase therefore it’s a out of warranty case. We will start the inspection process and provide you with options.

2/4/2021 Inspection – Both ESC’s require a complete rebuild.

MOSFET board, Control board, and Capacitor packs are $110 for each ESC. We will offer a one time 30% discount making the total $154+$8 shipping for a total of $162.

We will send a Paypal invoice and if you would like to proceed with repairs, please pay the invoice.

2/5/2021  Invoice  https://www.paypal.com/invoice/p/#MQ6KXXFSZNH6WSUL

2/15/2021 Payment received

2/15/2021 ESC’s repaired with new MOSFET boards, Control boards, and Capacitor packs. See testing videos.

RMA1674 test1

RMA1674 test2

2/17/2021 Check Out

Shipped via US Mail with tracking number: 9400111202555163875647