RMA Status : Actions

Your Shipping Address:

Name : Tim L pye (took over by Michael’s RC on 5/5/2021)
Email : sales@michaelsrchobbies.com
Street Address : 1691 Bachelor Hill Rd
City : Walterboro
State : SC
Zip Code : 29488
Country : United States
Phone : (843) 635-0196
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I ran my car today and the pinion gear came off and the maclan drk esc quit working and i reflash the esc like yall told me to do and it still doesn’t work the redand yellow lights are flashing
Date Purchased : 2020-11-05
Where Purchased : Michael’s rc


RMA: 1670

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tim L pye (took over by Michael’s RC on 5/5/2021)
Email : sales@michaelsrchobbies.com
Street Address : 1691 Bachelor Hill Rd
City : Walterboro
State : SC
Zip Code : 29488
Country : United States
Phone : (843) 635-0196
Product To Return : MCL2009 DRK160 ESC
Problem With Product : I ran my car today and the pinion gear came off and the maclan drk esc quit working and i reflash the esc like yall told me to do and it still doesn’t work the redand yellow lights are flashing
Date Purchased : 2020-11-05
Where Purchased : Michael’s rc


RMA: 1670

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User Note

Check-in: 1/14/2021

1/18/2021 Inspection – Pinion gear came off motor, causing motor to over rev, resulting in rotor exploding, in turn, damaging both motor and ESC.

The cost to repair both ESC and motor will be:

Please advise if you would like to proceed with the repairs.

1/26/2021  Payment refunded.

5/5/2021 Michael’s RC took over the liability of this case as the customer did not pay the overdue

DRK ESC

  • Rebuilt the ESC with new control board, MOSFET board, and capacitor module.
  • Tested and verified the ESC, please see RMA#1670 testing video.

MRR 4.5 motor

  • Rebuilt the motor with brand new 4.5T stator, MCL4218 rotor, sensor unit.
  • Tested and verified the motor.