RMA Status : Check-Out

Your Shipping Address:

Name : Douglas Rankin
Email : drtb007@gmail.com
Street Address : 1324 NW 105th St.
City : Oklahoma City
State : OK
Zip Code : 73114
Country : US
Phone : (580) 919-8239
Product To Return : MCL2009 DRK160 ESC
Problem With Product : product is defective it will not do anything it was going on my car that has a 6.0 and it did not turn the tire at all
Date Purchased : 2020-12-11
Where Purchased : maclan Racing


RMA: 1667

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Douglas Rankin
Email : drtb007@gmail.com
Street Address : 1324 NW 105th St.
City : Oklahoma City
State : OK
Zip Code : 73114
Country : US
Phone : (580) 919-8239
Product To Return : MCL2009 DRK160 ESC
Problem With Product : product is defective it will not do anything it was going on my car that has a 6.0 and it did not turn the tire at all
Date Purchased : 2020-12-11
Where Purchased : maclan Racing


RMA: 1667

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User Note

Check-in: 1/12/2021

01/13/2021 Inspection

  • Fan was installed upside down, causing it to burn out and damaging the control board. See picture attached.
  • When fan is installed upside down, it causes the blades to contact the fins of the heatsink, creating resistance, and damaging the fan.

The cost to repair this esc is

  • Control board – $50
  • Cooling Fan – $12.99
  • Return shipping – $8

We will cover the cost of the control board for this one time repair, making your total $20.99

If you agree to this, we will send an invoice.

1/13/2021  Invoice https://www.paypal.com/invoice/p/#LK7MFYQKYYSBNNVW

1/13/2021  Payment received.

1/14/2021 Repair – Replaced Control board and tested esc. Please see testing video attached.

RMA#1667 Test

1/15/2021  Check out. Ship via USPS#9400111202555994319600.