RMA Status : Check-Out

Your Shipping Address:

Name : Michael Perryman
Email : operryman@bellsouth.net
Street Address : 3425 Marsh rd.
City : deland
State : florida
Zip Code : 32724
Country : usa
Phone : (386) 956-6644
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : put in buggy ran 5 min then when you pull trigger it doesnt do anything.
Date Purchased : 2020-12-22
Where Purchased : Michael’s rc


RMA: 1666

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Michael Perryman
Email : operryman@bellsouth.net
Street Address : 3425 Marsh rd.
City : deland
State : florida
Zip Code : 32724
Country : usa
Phone : (386) 956-6644
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : put in buggy ran 5 min then when you pull trigger it doesnt do anything.
Date Purchased : 2020-12-22
Where Purchased : Michael’s rc


RMA: 1666

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User Note

Check-in: 1/7/2021

01/07/2021 Inspection – ESC functions perfectly. No fault found. Please see testing video attached. Please check motor and other components in car.

Return shipping will be $8. Please let us know if you have any further questions.

RMA#1666 Testing Video

Second test 1/13/2021

  • We set up the ESC for a second test. We set the ESC with TURBO/BOOST for higher stress. The ESC works with no issues by 2 different engineers. Please see RMA#1666 second time testing video.
  • We also noticed the bullet connectors on the ESC are a little smaller in the diameter. It was a lot loose comparing to most bullet connectors that we’ve tested before. We’d suggest you to check and possibly replace the bullet connectors. We understand there’s tolerance in different manufactures products.  We simply are pointing out our observations and trying to help you to determine a root cause of your issue.
  • Again, an ESC is a go or no go device, if an ESC is able to run for mins, the ESC itself should be free of defect.

Hopefully it helps.

Check-out: 1/14/2021 Shipped via US Mail with tracking number:  9400111202555927205352