RMA Status : Communication

Your Shipping Address:

Name : Jeff L Flassig
Email : jeff.flassig@yahoo.com
Street Address : 3706 W 96th Street
City : Leawood
State : KS
Zip Code : 66206
Country : United States
Phone : (407) 462-9247
Product To Return : M1T MM-3302-HV
Problem With Product : Never worked. Put in 1/12th scale, doesn’t move. Installed in 1/10th scale with 2s batter and it moved a little, but just barely
Date Purchased : 2020-12-07
Where Purchased : Amain Hobbies


RMA: 1664

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jeff L Flassig
Email : jeff.flassig@yahoo.com
Street Address : 3706 W 96th Street
City : Leawood
State : KS
Zip Code : 66206
Country : United States
Phone : (407) 462-9247
Product To Return : M1T MM-3302-HV
Problem With Product : Never worked. Put in 1/12th scale, doesn’t move. Installed in 1/10th scale with 2s batter and it moved a little, but just barely
Date Purchased : 2020-12-07
Where Purchased : Amain Hobbies


RMA: 1664

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User Note

Check-in: 1/4/2021  We will start the inspection process.

1/5/2020 Inspection

  • This MM-3302T-HV is a helicopter tail servo that requires 760us narrow band signal from a gyro.
  • This return servo is working fine. Please see testing video.

  • The correct servo for 1/12 surface application should be MI-3301-HV.
  • Since this return servo is perfectly fine, but it was returned without package and accessories (we are not able to resell it), the sales transaction was not through our retail channel, we have limited options to offer the customer.
  • We’d like to offer 2 options:
    • We will send this servo back to you. The return shipping is $8. You can try to sell it online to people who fly helicopters.
    • We will send you a new MI-3301-HV with a shipping cost $8. You can use it for the 1/12 surface application.Please reply and let us know which option you’d prefer to proceed. Thank you

Follow up 1/11/2021

Please reply how you wish to proceed this case. Thank you