RMA Status : Check-Out

Your Shipping Address:

Name : Anthony Lee
Email : lee.anthonyd@gmail.com
Street Address : 1628 Hallbrook Dr.
City : San Jose
State : CA
Zip Code : 95124
Country : United States
Phone : (408) 500-2018
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will only start when push/roll. MOSFET issues according to Mclan Tech
Date Purchased : 2020-10-07
Where Purchased : Mclan website


RMA: 1659

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Anthony Lee
Email : lee.anthonyd@gmail.com
Street Address : 1628 Hallbrook Dr.
City : San Jose
State : CA
Zip Code : 95124
Country : United States
Phone : (408) 500-2018
Product To Return : MCL2009 DRK160 ESC
Problem With Product : Will only start when push/roll. MOSFET issues according to Mclan Tech
Date Purchased : 2020-10-07
Where Purchased : Mclan website


RMA: 1659

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User Note

12/28/2020  Check in

12/30/2020 Communication

  • Which motor are you running on this DRK ESC? Brand, turns, timing on the can?
  • Please reply to this message directly.

1/18/2021 Inspection – MOSFET board has been damaged. Possible causes could be:

  • Improper power input (reverse polarity)
  • Excessive amp draw (extended burn out, too much timing)
  • Motor out of sync (Bridged or Sensor gap)

The cost to repair this ESC will be $115 + $8 shipping for a total of $123

Please inform if you would like to proceed with repairs.

1/19/2021  Invoice  https://www.paypal.com/invoice/p/#MZKST4DRCYY362WS

1/19/2021  Payment received

1/20/2021 Repaired ESC with new MOSFET board, Control board, capacitor pack. See testing video.

RMA#1659 Test

1/21/2021 Check Out Package is shipped via US Mail with tracking number: 9400111202555954731923