RMA Status : Check-Out

Your Shipping Address:

Name : Moraes Eduardo
Email : edumoraes.rp@hotmail.com
Street Address : Rua Domingos Vitaliano, 60 Apto 112
City : Ribeirão Preto
State : SP
Zip Code : 14021-579
Country : Brasil
Phone : (168) 101-5518
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Shorted motor
Date Purchased : 2020-01-31
Where Purchased : MWRC Products


RMA: 1643

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Moraes Eduardo
Email : edumoraes.rp@hotmail.com
Street Address : Rua Domingos Vitaliano, 60 Apto 112
City : Ribeirão Preto
State : SP
Zip Code : 14021-579
Country : Brasil
Phone : (168) 101-5518
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Shorted motor
Date Purchased : 2020-01-31
Where Purchased : MWRC Products


RMA: 1643

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User Note

Check-in: 1/19/2021  According to the date of purchase, the unit is out of warranty. We’ll perform inspection shortly and will inform you with any repair fee.

1/21/2021 Inspection – ESC is heavily damaged internally. Posts completely unsoldered from board. Possible causes are:

  • Improper power input(reverse polarity)
  • Motor out of sync(incorrect wiring/bridged)

The cost to repair the ESC will be $120 plus international shipping. We would like to offer a one time courtesy discount of 30% which would make the repair $84 plus international shipping.

1/31/2020  We will send you an estimate, please accept it if you would like to have the ESC repaired.

1/31/2020  Estimate  https://www.paypal.com/invoice/est/#T7MJHBR8UDLGS5PG

2/3/2021  Invoice  https://www.paypal.com/invoice/p/#E4XYXSCLSSDGV88M

2/3/2021  Payment received

2/16/2021 Repaired ESC with all new internals. Please see test video.

RMA1643 test

2/18/2021 Check Out

Shipped via US Mail with tracking number: UA449642425US