RMA Status : Check-Out

Your Shipping Address:

Name : Tim Nafe
Email : tim@nafefamily.com
Street Address : 3309 OXFORD ALCOVE
City : WOODBURY
State : MN
Zip Code : 55125-2783
Country : United States
Phone : (612) 598-5891
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : I am experiencing intermittent issues. I am connected to a new Futaba receiver, running a Maclan 13.5t motor. I can make it a few laps, maybe a minute and the esc cuts out. I’ve tried recalibrating the esc and receiver, disabled LVC, changed esc connection wire, removed power switch, used multiple batteries, changed the capacitor pack. Nothing seems to be working. When the ESC cuts out I momentarily lose all power including servo control.
Date Purchased : 2020-12-07
Where Purchased : Don’t have this infromation


RMA: 1641

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tim Nafe
Email : tim@nafefamily.com
Street Address : 3309 OXFORD ALCOVE
City : WOODBURY
State : MN
Zip Code : 55125-2783
Country : United States
Phone : (612) 598-5891
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : I am experiencing intermittent issues. I am connected to a new Futaba receiver, running a Maclan 13.5t motor. I can make it a few laps, maybe a minute and the esc cuts out. I’ve tried recalibrating the esc and receiver, disabled LVC, changed esc connection wire, removed power switch, used multiple batteries, changed the capacitor pack. Nothing seems to be working. When the ESC cuts out I momentarily lose all power including servo control.
Date Purchased : 2020-12-07
Where Purchased : Don’t have this infromation


RMA: 1641

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User Note

12/17/2020  Check in. Production code P1925. The esc is out of warranty. We will perform a free inspection and get back to you in 2~5 business days.

12/21/2020 Inspection

  • ESC has damaged control logic board (no power)
  • The cost to replace the control logic board is $40 plus $8 return shipping and handling. Please reply if you wish to proceed the service. Thank you

12/21/2020  Invoice  https://www.paypal.com/invoice/p/#EFRVCDP5X9PNLPZG

12/22/2020 Service

  • Rebuilt ESC with a new control logic board, re-soldered capacitor module
  • Tested and verified ESC, please see RMA#1641 testing video.

12/22/2020  Check out. Ship via USPS#9400111202555442909209.