RMA Status : Actions

Your Shipping Address:

Name : Ruben g pastran
Email : Rubengpastran@gmail.com
Street Address : 1455 s state st space#12
City : Hemet
State : Ca
Zip Code : 92543
Country : Usa
Phone : (951) 238-7461
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Esc failed after 3 battery packs. I have to push the car for it to start going. I’ve tried everything like different sensor wires and updating the esc and many more solutions. I verified it wasn’t the motor when i tried it with another esc.
Date Purchased : 2020-11-16
Where Purchased : Amain hobbies on ebay


RMA: 1634

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ruben g pastran
Email : Rubengpastran@gmail.com
Street Address : 1455 s state st space#12
City : Hemet
State : Ca
Zip Code : 92543
Country : Usa
Phone : (951) 238-7461
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Esc failed after 3 battery packs. I have to push the car for it to start going. I’ve tried everything like different sensor wires and updating the esc and many more solutions. I verified it wasn’t the motor when i tried it with another esc.
Date Purchased : 2020-11-16
Where Purchased : Amain hobbies on ebay


RMA: 1634

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User Note

12/11/2020  Check in

12/15/2020 Inspection

  • ESC has a sign of capacitor module removed/ resoldered with tin dross on the circuit board. Please see the below photos.

  • The ESC has permanent MOSFET damaged. Please see the below photo.

  • The possible causes of the damage can be reverse polarity or excessive loading. It is unfortunately not a manufacture defect. The cost to rebuild the ESC is $100 plus return shipping and handling $8.
  • Since this is a fairly new purchase, we would offer this courtesy 30% discount. The cost will be $78 to rebuild this ESC. Please reply if you wish to proceed the service. Thank you

1/31/2020  We will send you an estimate, please accept it if you would like to have the ESC repaired.

1/31/2020  Estimate  https://www.paypal.com/invoice/est/#N99PPHWC5FDPZLEG

2/15/2021 Reminder

Please review the PayPal estimate. Should you require the service, please kindly process the payment, Thank you very much

2/15/2021 Repaired ESC with new MOSFET board, Control board and Capacitor pack. Please see testing video.

RMA1634 Test