RMA Status : Check-Out

Your Shipping Address:

Name : Erik Gonzales
Email : erikdgonzales@hotmail.com
Street Address : 11354 Greenwood St
City : Fontana
State : Califorina
Zip Code : 92337
Country : USA
Phone : (909) 227-5671
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : would not bind and ECS Fan would over heat.

Date Purchased : 2020-11-18
Where Purchased : jakes performance hobbies


RMA: 1629

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Erik Gonzales
Email : erikdgonzales@hotmail.com
Street Address : 11354 Greenwood St
City : Fontana
State : Califorina
Zip Code : 92337
Country : USA
Phone : (909) 227-5671
Product To Return : Maclan Racing – DRK 160 ESC
Problem With Product : would not bind and ECS Fan would over heat.

Date Purchased : 2020-11-18
Where Purchased : jakes performance hobbies


RMA: 1629

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User Note

2/22/2021 Check In

Please reply this e-mail with the purchase receipt in order for us to consider this as a warranty case. If there is no receipt could be found, please also reply. We will do inspection and provide options. Thank you!

3/31/2021 Inspection

  • ESC has the cooling fan installed upside down. The fan was damaged. See below photo:

  • We removed the damaged fan and tested the ESC. We confirmed the ESC has no problem. Please see RMA#1629 testing video.
  • We will send back the ESC. The return shipping and handling is $8. Please let us know if you wish to order a new fan so we can ship the new fan with the ESC. Thanks

4/2/2021 Follow up

Please reply if you wish to order a replacement fan. Thanks

4/20/2021  Check out. Ship via USPS#9400111108400986399960