RMA Status : Check-Out

Your Shipping Address:

Name : Francis Landice
Email : flandice@me.com
Street Address : 2729 Buena View Ct
City : San Jose
State : CA
Zip Code : 95121
Country : United States
Phone : (408) 821-6344
Product To Return : Maclan Racing – MR8.3 1900KV
Problem With Product : While desoldering the leads to send in the ESC for RMA the solder dripped into the sensor wire port.. Please help me with this. I am having very bad luck with this new ebuggy build.
Date Purchased : 2020-11-20
Where Purchased : Delta RC Hobbies


RMA: 1624

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Francis Landice
Email : flandice@me.com
Street Address : 2729 Buena View Ct
City : San Jose
State : CA
Zip Code : 95121
Country : United States
Phone : (408) 821-6344
Product To Return : Maclan Racing – MR8.3 1900KV
Problem With Product : While desoldering the leads to send in the ESC for RMA the solder dripped into the sensor wire port.. Please help me with this. I am having very bad luck with this new ebuggy build.
Date Purchased : 2020-11-20
Where Purchased : Delta RC Hobbies


RMA: 1624

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User Note

12/3/2020  Check in.

12/4/2020 Inspection

  • Inspect the ESC first, setup at the bench with testing Sanwa radio, it was able to calibrate and operate properly.
  • Please see RMA#1624 testing video.
  • We will make some internal discussion and get back to you.

12/15/2020 Service

  • Rewired the ESC per customer’s request.
  • We will waive the rewiring service fee $20
  • Tested and verified the ESC after rewiring, the ESC was able to calibrate and operate properly, please see RMA#1624 testing video.

12/15/2020  Check out. Ship via USPS#9405511202555429772706.