RMA Status : Check-Out

Your Shipping Address:

Name : Francis Landice
Email : flandice@me.com
Street Address : 2729 Buena View Ct
City : San Jose
State : CA
Zip Code : 95121
Country : United States
Phone : (408) 821-6344
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Won’t calibrate
Date Purchased : 2020-11-20
Where Purchased : Delta Hobbies


RMA: 1620

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Francis Landice
Email : flandice@me.com
Street Address : 2729 Buena View Ct
City : San Jose
State : CA
Zip Code : 95121
Country : United States
Phone : (408) 821-6344
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Won’t calibrate
Date Purchased : 2020-11-20
Where Purchased : Delta Hobbies


RMA: 1620

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User Note

12/3/2020  Check in.

12/10/2020 Inspection

  • Motor has dropped solder on the upper sensor port. Replaced the sensor unit.

  • Tested the ESC with the fixed motor with no problem found. We were able to calibrate the ESC with Sanwa radio without making adjustment. Please see RMA#1620 testing video.
  • Colin Branch will contact you again for a discussion.

This case came back with RMA#1624. We have replaced the sensor unit with free of charge and test the motor. We will close this case with the RMA#1624.

12/15/2020  Check out. Ship via USPS#9405511202555429772706.