RMA Status : Check-Out

Your Shipping Address:

Name : Dewayne Yeomans
Email : kowgup1966@gmail.com
Street Address : 22405 Coronado Somerset Drive
City : Sorrento
State : FL
Zip Code : 32776
Country : USA
Phone : (407) 406-9914
Product To Return : DRK 160 ESC
Problem With Product : I installed in the car and would not turn on !
Date Purchased : 2020-11-06
Where Purchased : Michael’s Rc Hobbies


RMA: 1596

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Dewayne Yeomans
Email : kowgup1966@gmail.com
Street Address : 22405 Coronado Somerset Drive
City : Sorrento
State : FL
Zip Code : 32776
Country : USA
Phone : (407) 406-9914
Product To Return : DRK 160 ESC
Problem With Product : I installed in the car and would not turn on !
Date Purchased : 2020-11-06
Where Purchased : Michael’s Rc Hobbies


RMA: 1596

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User Note

12/1/2020 Check in

12/2/2020 Inspection

  • The ESC has data logging shows 3 power on and off sessions.
  • The ESC has a sign of excessive current or incorrect power input that completely damaged the MOSFETs. The possible cases could be reverse polarity, or excessive motor sensor gap that resulted ESC out of sync that damaged the MOSFETs.
  • We will need to call you to discuss more details and options. Please let us know if we can call you around 12pm PST.

12/3/2020  Invoice https://www.paypal.com/invoice/p/#8MS8GY7VSGH5BTWU

12/18/2020  Repaired and check out. Ship via UPS#1Z6W88610208240282.