RMA Status : Check-Out

Your Shipping Address:

Name : Josep Gill
Email : Joe1102zoe@gmail.com
Street Address : 4336 1st street
City : Newport
State : Michigan
Zip Code : 48166
Country : United States
Phone : (734) 344-2426
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Fan quit working and it kept making me update esc, then recalibrate it
Date Purchased : 2020-09-18
Where Purchased : Hobby Town


RMA: 1539

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Josep Gill
Email : Joe1102zoe@gmail.com
Street Address : 4336 1st street
City : Newport
State : Michigan
Zip Code : 48166
Country : United States
Phone : (734) 344-2426
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Fan quit working and it kept making me update esc, then recalibrate it
Date Purchased : 2020-09-18
Where Purchased : Hobby Town


RMA: 1539

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User Note

10/5/2020  Check in

10/5/2020 Inspection

  • ESC cooling fan has physical damage

  • The fan has has circuit board damaged. That can be the possible cause of the ESC fan port problem.
  • Checked the ESC, the fan port power circuit was shorted, and damaged. It needs to replace with a new control board.
  • Checked the ESC switch, it has physical damage connection. Please see below photo. We’d suggest not to replace this switch and be careful when using the new one.

 

  • Please note that any physical damage on the product is not covered by the warranty.
  • We’d provide this one time courtesy support to replace with a new fan and ESC control board.
  • Tested and verified ESC. See RMA#1539 testing video.

10/7/2020  Invoice https://www.paypal.com/invoice/p/#TMRTY4MH88RRZTXG

10/7/2020  Check out, ship via UPS Next Day Air#1Z6A23F60128015971.